My mom fell and broke her wrist.. the family had to get her to Kitimat for surgery when even transit wasn't running the roads were so bad.
Cory from Parts was able to find me a set of already studded tired in good condition. And Will from Service was able to facilitate my mix up's on my rim size allowing me the use of the gm courtesy car to get the proper rims and figure out a time slot for me at next to no notice...
I wouldn't have even gone looking at the dealership if it weren't for Nathan's Facebook Marketplace post.
Next see if parts has the pontiac vibe fog light relay I need in stock
Very helpful very friendly staff
Always helpful, good products and support.
Amazing customer service! I am so happy I went to this dealership than any other. Definitely sticking with the in the future.
The service people treat me well and the service manager was great help thank you.
If you're looking for a new gm vehicle or a used one, contact Boyd McCann. Excellent salesman to deal with!
Despite not being a Bolt dealer, Leon saved my bacon with an overnight level 2 charge to get me safely home. Thank you!!!
Enjoyed visiting Terrace and visiting the staff. Very welcoming - well done Joey!
Our van broke down and the team at MacCarthy (especially Janine) went above and beyond to get us back on the road even sooner than expected. This has been the best customer service experience we've ever had.
Excellent, helpful staff who work hard to make sure the customer is satisfied. From sales and finance to parts and service, everyone is knowledgeable and helpful. Vehicle selection is good, with a wide array of accessories available. Quick shipping is available on accessories not in stock. Definitely this is my go-to dealership!
Awesome service got me in and out in under an hour
My wife and I were given a great deal with Boyd he knows everything in the company our 2 years with them have been great any problems they worked on the van and fixed no charge this is the dealership I'm staying with
Service manager Joey is amazing and 1st class service ..... wow . First time visit by the way ;)
Mr Peter is a great sales advisor.
Friendly staff and a good job
Great service!! trouble with sensors constantly peeping.They got me in as soon as they could and fixed the problem.
We had the MOST AMAZING service from Kim and Kayla in Rupert!! My son was buying his first vehicle and was set to buy a 2019 but when ICBC rates priced him way out of that option Kim quickly found him a great vehicle that worked not only for his car budget but also within his insurance budget going above and beyond to make it happen. He drove off that lot today looking happier than I could have ever imagined.
fantastic service from the PR Service team today! After a minor mishap with online booking, things were rectified and then some!
Thank you Ariana Pacheco for getting us into a brand new truck. My wife and I are very happy customers
Great service all the time Always helping me out since I bought my first vehicle off of them. They make me feel like family Great service thanks for all your help Arianna
Brandon and Joey got me into a nice car that I absolutely love! Thanks guys! Next time it’ll be a Traverse
Want to give a shout out to Kimberly Godfrey and the rest of the McCarthy GM team!! Best customer service I have ever received at an auto dealer/service centre! It is so awesome go there and they are genuinely happy to see you. Exceptional customer service and I love my new vehicle and the fact Kimberly listened to my future plans and had a trailer package installed for me. I'm a happy camper
I absolutely love MacCarthy GM Prince Rupert! Our household has purchased three new trucks from them and each experience was stress free, exciting and handled with care all within a timely fashion. I picked up my truck today from having it detailed at MacCarthy GM and I couldn’t be happier with Ricks work!
Top notch! Found what I was looking for online, called to get more information and was treated with honesty and respect! Special shout out to Justin, Joey and Renita for a great experience!
Best service in Canada. Tyler is awesome Ambrose and Jon can find any accessories you need.
Boyd took care of us as soon as we walked thru the door. He was very helpful and did his very best to find what we were looking for. The rest of the staff were very nice to us. Thanks MacCarthy GM and Boyd for helping Orca Bay First Aid get our first work truck.